Dispute Management with PalSync

PalSync offers essential support for Shopify stores facing frequent chargebacks and fraud-related disputes. 

By automating real-time tracking updates between Shopify and payment gateways like PayPal and Stripe, PalSync helps businesses mitigate chargeback risks.

2020
2021
2022
(Source: LexisNexis Risk Solutions,True Cost of Fraud Study 2022)

How PalSync help manage Disputes?

Faster Fund Release

By syncing tracking data in real-time, PalSync accelerates PayPal's fund release process. The quicker funds are released, the better you manage your cash flow reducing chargeback holds.

Verifiable Order Data for Disputes

When disputes arise, PalSync offers the added benefit of providing clear, verifiable proof that orders were shipped and delivered. With complete order tracking synchronized automatically, you present data during the dispute resolution process.

Historical Sync for Comprehensive Proof

If a chargeback occurs for an older order, PalSync’s historical sync feature allows you to provide tracking data for transactions up to 365 days old. This capability gives you an edge when handling older disputes.

Empower Your Business Against Chargebacks

PalSync helps Shopify store owners streamline their tracking processes while adding protection against fraudulent chargebacks. The automation of accurate, real-time order information is a key factor in reducing disputes, and ensuring smoother operations for stores.