Shopify app comparison
PalSync vs Proveway
How far back does your tracking go?
Workflow illustration
Bring eligible history into sync.Check eligibility before processing historical tracking. The supported history window is up to 365 days.
Workflow illustration
Delivery is evidence—not a decision.A shipment and delivery record can support a case. They do not guarantee a release or case outcome.
Which fits your store?
Choose PalSync if…
You need to check eligible PayPal orders farther back than three months, or want shipment context on hand when reviewing a PayPal case.
Look at Proveway if…
Your priorities include recent order backfill and a branded tracking page; its listing also names both PayPal and Stripe.
On PalSync, PayPal case responses are included with an active paid plan, with no separate response fee. PayPal or the card issuer decides the outcome.
Side by side
Compare the workflows.
| Merchant decision | PalSync | Proveway |
|---|---|---|
| Historical window | Historical sync supports eligible Shopify orders up to 365 days back. | The listing specifies one-click sync of orders from the past three months. |
| Delivery touchpoint | The PayPal payment is the destination for tracking and carrier updates. | A branded tracking page is listed in addition to the payment tracking integration. |
| Unusual fulfillment | Courier mapping and support for digital orders are listed; a physical tracking number is not appropriate for every order. | Proveway also lists courier mapping and support for digital orders. |
Before you choose
Check a sample before backfilling.
- Select one recent order and one just outside three months. Confirm the original payment was processed through PayPal.
- For each order, compare its fulfillment date, existing carrier and tracking on the payment. Keep already-correct records out of your test.
- Ask the vendor which orders qualify and how to confirm completion. A stated maximum window is not a promise that every payment can be matched.
Evidence
Check the sources.
Published by PalSync. We used public product descriptions, not a head-to-head performance test. An unlisted capability isn’t a claim that a competitor lacks it.
Last checked . Check current terms before installing.
PalSync for Shopify