Connect
Authorize Shopify and the PayPal accounts used by the store.
Available now for Shopify
One operational record for every PayPal order.
PalSync connects Shopify fulfillment, PayPal tracking, multiple PayPal accounts, courier mapping, historical back-sync, and merchant-approved case response.
How the current PalSync workflow operates
Synchronize
Match transactions and move tracking into PayPal.
Monitor
Review exceptions, historical results, and open PayPal cases.
Respond
Choose and submit only the case action you approve.
Everything the PayPal operations team needs.
Every PayPal order starts with complete tracking
Match commerce fulfillments to PayPal transactions and send carrier, tracking, and shipment status without manual copy-and-paste.
Explore solution →Give eligible PayPal holds the tracking record they need
Move shipment data into PayPal promptly, confirm sync status, and find gaps before they turn into a manual support problem.
Explore solution →Respond to PayPal disputes with the order already in context
Review open cases, connect the underlying order and delivery record, and prepare a response without rebuilding the case by hand.
Explore solution →Build a clear response before the deadline
Turn order, payment, shipment, refund, and communication records into a reviewable case brief for PayPal claims and chargebacks.
Explore solution →Keep every eligible order evidence-ready
Create a consistent operational record across the PayPal transaction, commerce order, carrier, tracking events, and delivery outcome.
Explore solution →See what succeeded and what needs attention.
The current product brings sync health, historical processing, multiple PayPal accounts, disputes, and merchant-controlled case actions into one workflow.
Build your PayPal operation on PalSync.
Start with Shopify and expand into the full platform.
Start your trial