What PalSync does now—and what comes next.

One source of truth for current capabilities, active-plan requirements, and clearly bounded roadmap work.

PalSync capability status matrix

Available now

Shopify → PayPal tracking sync

Transaction matching, shipment tracking updates, synchronization states, and exception visibility.

Available now

365-day historical back-sync

Eligible prior Shopify fulfillments can be processed through the supported historical workflow.

Available now

Multiple PayPal accounts + courier mapping

Connect multiple accounts and preserve explicit carrier normalization rules.

Available now

PayPal case-response tools

Review disputes and perform supported response actions with an active paid plan and merchant approval.

Product roadmap

AI Evidence Copilot

Proposed BYOK source-linked drafting for OpenAI, Claude, Gemini, OpenRouter, and Azure OpenAI.

Connector roadmap

Nine additional commerce connectors

Shopify Plus operating model, WooCommerce, BigCommerce, Wix, Salesforce Commerce Cloud, Adobe Commerce, Squarespace, PrestaShop, and OpenCart.

Enterprise roadmap

Enterprise governance

Roles, SSO, audit export, configurable retention, SLA, and cross-store reporting require implementation and verification.

Last product verification: July 30, 2026.

Current status was checked against PalSync application routes, PayPal permissions, billing gates, and deterministic visual fixtures. Roadmap-only product pages stay out of the search index until the underlying capability is available.