Confirmed delivery context
Keep carrier and tracking data connected to the transaction.
Give eligible PayPal holds the tracking record they need
Move shipment data into PayPal promptly, confirm sync status, and find gaps before they turn into a manual support problem.
Keep the operational record close to the order.
PalSync connects Shopify and PayPal data while making exceptions and available case actions visible.
Hold visibility
Identify orders whose PayPal shipment record needs attention.
Accurate expectations
PalSync supplies data; PayPal controls hold and release decisions.
From fulfillment signal to PayPal response.
Match
Connect the commerce order and PayPal transaction.
Verify
Validate tracking, carrier, shipment, and evidence fields.
Act
Sync tracking or prepare the supported case response.
Measure
Record status, exceptions, response time, and outcome.
PalSync improves the record. PayPal controls the decision.
PalSync cannot guarantee fund release, Seller Protection eligibility, a dispute result, removal of a limitation, or an external card-issuer decision.
Make this part of your PayPal operation.
Current case-response tools are included with an active paid plan at no extra feature fee.
Start free