01 · Orders0:08
Read an order’s sync status
Film description
In the sample Orders view, #9100000000 is marked Success and #9100000090 is marked Missing Info. The second order needs a closer look.
Product films and
merchant reviews.
See what tracking, disputes, and carrier mapping look like in PalSync. Then read what merchants said about using it on Shopify.
Workflow illustration
One fulfillment. A connected tracking record.Shopify fulfillment enters PalSync, is matched to its payment, and sends supported tracking to PayPal.
Workflow illustration
Evidence in. Your decision out.Case details and supporting records meet at merchant review. You choose any supported response.
Three views of PalSync.
Silent product demonstrations from populated sample screens. These are not customer interviews.
Read the tracking guide
02 · Disputes0:08
See what a case needs
Film description
Two sample cases are Open. Another says Seller response required, with a response due July 25, 2026 at 2:21 PM UTC. The merchant chooses the next action; this film does not submit one.
03 · Carrier mapping0:08
Match the shipping label
Film description
In the sample carrier settings, UPS Ground maps to United Parcel Service for the Global destination. Australia Post maps to Australia Post for Australia.
Merchant feedback
In merchants’ own words.
Shopify showed 3.1 out of 5 from 3 reviews on November 13, 2026. This is a dated snapshot, not a live score.
Read all reviews on Shopify ↗“It automatically syncs tracking numbers to PayPal which saves a lot of manual work.”
“The synchronization itself works.”
The reviewer also reported unexpected emails after older orders were synced and a slow support response.
This merchant described a positive early experience with automatic tracking sync.