Case tools included
Dispute response is included with an active paid plan at no extra feature fee.
Respond to PayPal disputes with the order already in context
Review open cases, connect the underlying order and delivery record, and prepare a response without rebuilding the case by hand.
Keep the operational record close to the order.
PalSync connects Shopify and PayPal data while making exceptions and available case actions visible.
Evidence connected
Keep shipment and transaction context close to each open case.
One operating view
Track status and next actions alongside fulfillment operations.
From fulfillment signal to PayPal response.
Match
Connect the commerce order and PayPal transaction.
Verify
Validate tracking, carrier, shipment, and evidence fields.
Act
Sync tracking or prepare the supported case response.
Measure
Record status, exceptions, response time, and outcome.
PalSync improves the record. PayPal controls the decision.
PalSync cannot guarantee fund release, Seller Protection eligibility, a dispute result, removal of a limitation, or an external card-issuer decision.
Make this part of your PayPal operation.
Current case-response tools are included with an active paid plan at no extra feature fee.
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