Keep every eligible order evidence-ready

Create a consistent operational record across the PayPal transaction, commerce order, carrier, tracking events, and delivery outcome.

Keep the operational record close to the order.

PalSync connects Shopify and PayPal data while making exceptions and available case actions visible.

Trace every case statement back to an order, transaction, or document.

See what is absent or contradictory before preparing a response.

Explain requirements without claiming eligibility or guaranteed protection.

Connect the commerce order and PayPal transaction.

Validate tracking, carrier, shipment, and evidence fields.

Sync tracking or prepare the supported case response.

Record status, exceptions, response time, and outcome.

PalSync cannot guarantee fund release, Seller Protection eligibility, a dispute result, removal of a limitation, or an external card-issuer decision.

Current case-response tools are included with an active paid plan at no extra feature fee.