01 / Tracking sync
Send Shopify tracking to PayPal
Start with a fulfilled Shopify order, match its PayPal payment, and review any missing carrier information.
Which PayPal problem
do you need to solve?
Tracking runs automatically. Case responses stay with you. Choose the job in front of you to see the app, the steps, and the limits.
Workflow illustration
One fulfillment. A connected tracking record.Shopify fulfillment enters PalSync, is matched to its payment, and sends supported tracking to PayPal.
Workflow illustration
Four records. One case context.Order, shipment, payment and case records form distinct evidence layers—not a guaranteed outcome.
02 / Payment holds
Check the shipment behind a held payment
Check the carrier, the tracking number, the delivery event, and the transaction. PayPal decides whether and when to release funds.
03 / Disputes
Review an open PayPal dispute
Read the buyer’s reason, the case status and the deadline. You decide which supported response to send.
04 / Claims and chargebacks
Prepare a response to a claim or chargeback
Separate the case type, identify who decides it, and gather the relevant record before the deadline.
05 / Seller evidence
Gather shipment and delivery evidence
Keep the order, PayPal transaction, carrier details and relevant delivery records together. PayPal sets the eligibility criteria.
